Leather is a natural product from animal hides (skin). For this reason, each hide is unique.
Marks, dents, scratches, wrinkles, or blemishes in the texture of the leather should not be considered a flaw. Furthermore, inherent of the natural beauty and uniqueness of the leather, these characteristics are instead indications of genuine leather.
It is the policy of our company to not accept returns on the product for any reason where the cause is due to the nature of leather products.
For long-lasting use, protect your shoes from getting wet (waterproof) and prolonged exposure to direct sunlight and heat. Leather footwear generally takes about 1-2 weeks of wear before softening. We recommend wearing your shoes for 1-2 hours a day to start and then incrementing the duration over the next 2 weeks for ideal comfort. Please note, as this is a natural product, it is subject to wear and tear over time.
COLOURS & MATERIALS
Harmonica has made every effort to ensure that the products are adequately described, that the product information is correct, and that the colors and get up of our products are displayed as accurately as possible. However, there are times when small variations to the product are made due to model improvements.
Due to photographic lighting sources or differences in device screen settings, we are unable to guarantee that the color you will see on your screen will ultimately reflect the actual color of the product ordered. Please also note that each pair of shoes is HANDMADE, which means no two pairs will be exactly the same. It also means that there might be small variations from the product image in terms of color, brush strokes, shading, etc.